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Manager, Creative Operations, TV Creative Center

Culver City , California

REQ ID JR20-10390 Apply View Saved Jobs

Operations Manager

The Operations Manager (OM) is responsible for the day-to-day scheduling of all creative projects and will report to the Senior Manager, Operations (SMO). The OM is responsible for organizing the workload that stems from all clients. We service a growing group of internal Sony Pictures Entertainment partners and tentpole initiatives, such as but not limited to, Sony Pictures Television Studio, Franchise Marketing, International Sales and Distribution, Distribution Marketing, Theatrical, PR, Sony Networks across the globe, Sony Global Marketing, Syndication, Wheel of Fortune, Jeopardy!, social campaigns on all platforms. This position reports into VP Operations and works closely with the VP Production,  VP Social/ Editorial, Creative Directors and SVP Brand Creative of the Global Internal Agency. You will ensure the smooth running of department processes to keep the team on deadline. You’ll estimate, schedule, and track projects effectively, and resolve production issues. You will work to define requirements, gather assets, communicate schedules and facilitate approvals. You will also work closely with the EP and Producers and be cross trained in project management processes.

The OM will supervise the creation of all brand and promotional assets. This includes a wide range of materials from on-air promotion, trailers, EPK, creative content, animation, logo development, sales reels, the creation of off-air and radio advertising, the development and the production of the upfront, the creation of stunt packaging, branded block packaging, ad sales co-branded conceptual vignettes, print ads, digital campaigns, slides, channel art, key art, out of home ads, etc. for multiple outlets including EST and VOD platforms.

A successful candidate will have the following characteristics: The OM is comfortable with a marked attention to detail: all aspects of this position require a clearheaded and accurate workflow. Second, he/she can conceptualize and execute the efficient allocation of resources, yielding top quality promotional media and marketing in a broadcast and digital context. Third, the OM understands that the responsibilities of the delivery schedule may require attention on evenings and weekends, and this aspect of the position should be understood as par for the course.

The OM is part of the key to the successful growth of the design and editorial teams. Additional global channel launches, coupled with the development and execution of an expanding slate of originals and an expanding roster of global constituents, requires that the Sony Creative Center have a strong individual in this position.

Background on Creative Center (Culver City)

Creative Center is a global, hybrid internal agency that is a centralized hub for Distribution, Franchise, Syndication and Global Marketing, Home Entertainment, Global Networks, Ad/ Sales, Sony Pictures Television Studios and Sony One Initiatives. Our focus is to service businesses across the globe within the Sony universe.

We are a design consultancy that brings best practices from the agency world into our corporate studio environment. We harness what’s relevant from both and blend within our model. We apply high-end creative, strategy and intimate knowledge about our brands to every engagement with a sense of urgency, efficiency and fiscal responsibility. We are built to be nimble and customize teams based on the various creative needs of our constituents.

We currently ideate and execute the 360 marketing campaigns for all original show launches, tent pole acquisitions as well as all B2B, B2C events for Sony Pictures Television. We are the on-air promotion group for the Global Networks business. We are the branding agency for global marketing designing and launching Sony Networks around the world and the global campaigns for those brands and One Sony Initiatives.

Major Duties and Responsibilities:

Manages day-to-day creative workload and workflow. This includes creative projects assigned to digital/print designers, motion designers, writer/producers, editors, and assistant editors.

  • Works closely with the SMO, Technical Manager, Technical Coordinator, Executive Producer and Producers.
  • Maximizes productivity among graphic designers, production artists, animators, editors, assistant editors and copywriters. Minimizes downtime for the team in coordination with Production.
  • Ensures resources are suitably assigned to complete projects.
  • Establishes overall timing plans with client throughout briefing, creative development and production processes.
  • Ensures that client briefs and requests are delivered to Sony Creative Center within agreed upon timeline.
  • Facilitates internal creative reviews and approvals in coordination with Production.
  • Identifies and gathers all required assets for all assignments; ensures all assets meet specs associated with the project.
  • Research and advise on productions options as necessary.
  • Identify and prep designated production resources.
  • Assists in developing knowledge of and relationships with new resources, talent and technology.
  • Responsible for scheduling all projects and managing their timelines in coordination with Production.
  • Responsible for all metrics including but not limited to: capacity reports, prioritization reports, deliverable reports and any other reporting as needed.
  • Ensures final delivery of all creative assets.
  • Assists with the planning and coordination of vendors for creative work in coordination with Production.
  • Streamline and maintain QC (Quality Control) processes.
  • Aids in the implementation of workflow and production management software(s) on a global scale.
  • Liaise with all departments to ensure interdepartmental processes are maintained.
  • Liaise with internal departments and outside agencies on developing, obtaining, circulating, delivering and approving assets.
  • Documents detailed department procedures that clearly represent the overall team workflows.
  • Help the SMO build optimized workflows for supporting Originals Productions globally.
  • Help the SMO/EP to document existing workflows for the Sony Creative Center.

Work Experience Requirements

  • Minimum 5-7 years experience in television, studio and/or creative agency, with at least 3 years in project management for interactive, video and/or design.
  • Must have a full understanding of the design, interactive, video and broadcast production process with knowledge of digital streaming.
  • Basic knowledge of television standards and broadcasting (international)
  • Basic knowledge of non-linear systems
  • Basic knowledge of digital and print workflows
  • Mac and Excel experience a must
  • Excellent verbal and written communication skills
  • Self-motivated, quick on their feet with ability to pivot
  • Exceptional time management skills
  • Ability to problem solve creatively
  • Possesses a “whatever it takes” mentality
  • Collaborative team player – generous with sharing input and can easily build on other’s ideas
  • Passionate about breaking new ground – new technology, new channels
  • First line of defense with clients, raising red flags as necessary
  • Manages time appropriately and meets aggressive deadlines
  • Quickly and easily adapts to changing mandates, priorities
  • Ability to juggle heavy workload and keep multiple projects on track. Possesses excellent anticipatory skills.
  • Exhibits willingness to take on responsibilities outside of his/her job description and has the ability to respond to business demands in a fast-paced environment. Presents a positive and professional attitude to stakeholders and co-workers.
  • Great communicator and is punctual. He/she maintains an efficient workflow and process and promptly communicates any issues to management.
  • Accurately documents work related information via work orders, etc. Manages assets and archives projects accordingly and understands delivery.

Educational Requirements

Bachelor's Degree from four-year college or university

Competency Assessment

Creativity, leadership, ability to think strategically, innovation, teamwork, ability to multi-task,

communication skills, project management, time management, prioritization skills a must

Additional Comments

In addition to having a passion for all types of content, this individual also has her/ his finger on the pulse of pop culture and social trends in design, marketing and advertising. She/ he is passionate about storytelling and audience and the elevation of these brands. She/ he is a skilled storyteller at heart. She/ he is able to move our business forward through strategic social creative and is interested in entering, creating and sustaining an informed dialogue with fans from existing platforms as well as discovering additional avenues to engage and sustain new audiences and fandoms.

*Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or other protected characteristics.


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