The Senior Manager, Creative Operations & Production sits within the Game Shows Social & Digital Organization reporting directly to the VP, Social & Digital Strategy. They will directly manage a Jr. Producer/Operations Coordinator. The Senior Manager is responsible for coordinating all internal creative resources and external freelancers. They will oversee the resourcing of all creative projects across the organization.

The Senior Manager, Creative Operations & Production will be responsible for understanding and building efficient project pipelines for all teams across the Game Shows Organization including external partners as well as the consumer products, mobile games, and development teams. They will work closely with the Clearances and Legal teams when needed. They will ensure the smooth running of department processes to keep the team on track. Working with their team, they will estimate, schedule, and track projects effectively, and resolve production issues. The Senior Manager, Creative Operations & Production will also be responsible for recruiting and hiring freelance resources for projects when needed.

In partnership with the Creative Director, they will supervise the creation of all brand and promotional assets. This includes a wide range of materials from on-air promotion, trailers, EPK, creative content, animation, logo development, sales reels, print ads, digital and social campaigns, pitch decks and any other assets as required.

A successful candidate is comfortable with both ambiguity and a marked attention to detail. All aspects of this position require a clearheaded and accurate workflow. The Senior Manager can conceptualize and execute the efficient allocation of resources, yielding top quality promotional media and marketing in a broadcast and digital context. They have experience leading and managing people, helping them to grow as individuals and as part of the team. They understand that the responsibilities of the delivery schedule may require attention on evenings and weekends, and this aspect of the position should be understood as par for the course.

Major Duties and Responsibilities

75%        Manage and grow a Jr. Producer/Ops Coordinator.

Manages all resourcing of the creative team including recruiting and onboarding freelance creative resources when needed.

Oversees and manages day-to-day creative workload and workflow.

Maximizes productivity among graphic designers, production artists, animators, editors, and copywriters. Minimizes downtime for the team.

Ensures resources are suitably assigned to complete projects.

Establishes overall timing plans throughout briefing, creative development, and production processes.

Identifies and gathers all required assets for all assignments; ensures all assets meet specs associated with the project.

Research and advise on production options as necessary.

Identify and prep designated production resources.

Assists in developing knowledge of and relationships with new resources, talent, and technology.

Responsible for scheduling all projects and managing their timelines in coordination with Production.

Ensures final delivery of all creative assets including approval from Clearances/Legal when necessary.

Assists with the planning and coordination of vendors for creative work in coordination with Production.

Streamline and maintain QC (Quality Control) processes.

Leads implementation of workflow and production management software(s).

Liaise with all departments to ensure interdepartmental processes are maintained.

Liaise with internal departments and outside agencies on developing, obtaining, circulating,

delivering and approving assets.

Documents detailed department procedures that clearly represent the overall team workflows.

Build optimized workflows for supporting the entire Social & Digital team

15%        Great communicator and is punctual. He/she maintains an efficient workflow and process and promptly communicates any issues to management.

10%        Ability to juggle heavy workload and keep multiple projects on track. Possesses excellent anticipatory skills.

Work Experience Requirements

• Minimum 5 years’ experience in television, studio and/or creative agency, with at least 3 years in creative operations/project management
• Must have a full understanding of the creative workflows for graphic design, animation, and video.
• Basic knowledge of television standards and broadcasting (international)
• Basic knowledge of non-linear systems
• Basic knowledge of digital and print workflows
• Mac and Excel experience a must
• Excellent verbal and written communication skills
• Self-motivated, quick on their feet with ability to pivot
• Exceptional time management skills
• Ability to problem solve creatively
• Possesses a “whatever it takes” mentality
• Collaborative team player – generous with sharing input and can easily build on other’s ideas
• Manages time appropriately and meets aggressive deadlines.
• Quickly and easily adapts to changing mandates, priorities.

The anticipated base salary for this position is $94,500 to $125,200. This role may also qualify for annual incentive and/or comprehensive benefits. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location of the position.

*Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or other protected characteristics.


*As part of our commitment to health and safety, all U.S. non-union and O.P.E.I.U. Local 174 applicants and employees must submit proof of vaccination against COVID-19 or request and obtain approval of a reasonable accommodation based on disability or a sincerely held religious belief, practice or observance. To request an accommodation for purposes of participating in the hiring process, you may contact us at SPE_Accommodation_Assistance@spe.sony.com.