The Coordinator, Technical Operations provides operational and administrative support to the Sony Pictures Television Technical Operations department, including the VP, Operations Manager, and other team members. This role supports day-to-day operational continuity across production and post-production services through billing coordination, procurement support, workflow tracking, compliance administration, Zoom event coordination, and cross-functional communication.

The ideal candidate demonstrates strong organizational skills, operational awareness, attention to detail, and the ability to independently manage recurring workflows with minimal supervision. This position requires balancing administrative responsibilities with proactive coordination across multiple productions, vendors, and internal departments in a fast-paced production environment.

The Sony Pictures Television Technical Operations team supports a wide range of production and post-production services across episodic television and related studio operations. Areas of support include production technology support, equipment rentals, Zoom and virtual collaboration services, administrative application support and cross-department operational coordination. The team works closely with productions, post-production teams, internal Sony departments, and external vendors to ensure operational services are executed efficiently, accurately, and on schedule.

Core Responsibilities:

Operations Support

• Maintain operational trackers related to service requests, inventory logs, workflow status, billing activity, and departmental reporting
• Support administrative and operational applications such as Asana, Slack, Teams, Zoom and others, serving multiple productions and internal teams simultaneously
• Assist with tracking workflow progress and identifying gaps, delays, or missing information that may impact operational timelines
• Contribute to maintaining scalable organizational systems and operational processes and records across the department

Billing & Reporting

• Prepare and assemble pre-billing packages using Airtable and Google Sheets, ensuring accurate coding and complete supporting documentation for services including dailies, archival, editorial, VFX, Zoom services, rentals, and related operational activities
• Assist with monthly, quarterly and yearly forecast, income and cost reporting
• Maintain structured billing trackers to monitor status, approvals, outstanding items, and timelines
• Ensure billing records remain accurate, organized, and audit-ready

Administrative Support

• Process Travel & Expense submissions through Concur, ensuring accurate coding and supporting documentation
• Manage calendars, coordinate meetings, and support departmental scheduling and logistics
• Maintain organized operational, financial, procurement, and compliance filing systems
• Route incoming communications and coordinate requests appropriately across internal teams and vendors
• Coordinate office supply ordering and general operational support needs
• Provide flexible administrative and coordination support as operational priorities evolve

Production Zoom & Webinar Management

• Coordinate and support virtual table reads and production-related Zoom events in partnership with internal Sony teams
• Provide Zoom support, including onboarding, offboarding, troubleshooting, participant management, and billing coordination
• Create and manage Zoom Webinar events, including registration settings, participant permissions, and access management
• Distribute credentials and ensure compliance with security and access protocols
• Maintain tracking and documentation related to Zoom account usage and operational billing

Equipment Procurement & Vendor Coordination

• Coordinate equipment purchasing through approved vendors, including Sony Electronics, B&H, SAP Ariba, and related procurement channels
• Track equipment requests from initiation through delivery, ensuring timelines and operational needs are met
• Maintain accurate purchase records, approvals, receipts, and supporting documentation
• Communicate with vendors regarding pricing, availability, shipping, and order status
• Partner with operational team members to ensure purchased equipment is properly logged, documented, and aligned with production requirements

Compliance & Safety Administration

• Support monthly safety meetings by maintaining records and documenting updates
• Coordinate administrative components of annual safety audits and certifications
• Maintain compliance documentation, including hazardous materials records and related audit materials
• Assist in communicating safety procedures and supporting adherence to company policies and operational standards
• Ensure documentation remains current and organized for audit and compliance readiness

Requirements

• 2+ years of experience working in a production, post-production, media operations, or technical production environment
• Proven ability to manage multiple workflows, priorities, and deadlines simultaneously in a fast-paced environment
• Experience supporting operational processes including billing coordination, procurement tracking, vendor communication, and documentation management
• Strong communication, organizational, time-management, and prioritization skills
• Strong follow-through, problem-solving abilities, and attention to detail
• Ability to work independently, take ownership of recurring responsibilities, and execute tasks with minimal supervision
• Proficiency with Airtable, Google Workspace (Docs, Sheets, Drive, Calendar), Microsoft Office 365 (Excel, Word, Outlook), Asana, Slack, Zoom (meeting and webinar management), Concur or similar expense management systems, and SAP Ariba or similar procurement platforms
• Familiarity with production tracking systems, inventory systems, or asset management workflows preferred
• Experience supporting production or post-production operations within a studio or broadcast environment preferred

The anticipated base salary for this position is $30/hour to $36/hour. This role may also qualify for incentives and/or comprehensive benefits. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location of the position.

Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or other protected characteristics.

SPE will consider qualified applicants with arrest or conviction records in accordance with applicable law.

To request an accommodation for purposes of participating in the hiring process, you may contact us at SPE_Accommodation_Assistance@spe.sony.com.